Effective Date: October 19, 2026
At Kenya Waller | EHI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, email communications, cookies, and SMS messaging programs.
Information We Collect
We may collect personal information, including but not limited to:
• Name
• Email address
• Mobile phone number
• Appointment, booking, and account details
• Payment-related information (processed securely by third-party providers)
• Messages and communications you send to us via email, SMS, forms, or support channels
• Website usage data through cookies and tracking technologies
How We Use Your Information
We use your information to:
• Provide and manage our services
• Schedule and manage appointments
• Send service-related notifications and reminders
• Respond to customer support inquiries
• Process payments and billing communications
• Send SMS and email communications you have opted in to receive
• Improve our website, services, and customer experience
We do not sell or rent your personal information.
SMS Opt-In and Communications
By providing your mobile phone number and opting in through our forms, booking pages, keyword subscriptions, or other consent-based methods, you agree to receive SMS messages from Kenya Waller | EHI.
These messages may include:
• Appointment confirmations and reminders
• Account or service-related updates
• Customer support responses
• Billing and payment notifications
• Promotional or marketing messages, only if you have explicitly opted in
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us using the information below.
Consent to receive SMS messages is not a condition of purchase.
Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with service providers solely to support the delivery of our services, including SMS messaging, customer support, and payment processing. All such providers are required to protect your information and use it only for authorized purposes.
Email Communications
If you contact us or opt in to receive email communications, we may use your email address to send you service-related messages, account updates, or marketing emails if you have opted in.
Inbound emails sent to may be stored for customer support, quality assurance, and compliance purposes.
Cookies and Tracking Practices
We use cookies and similar tracking technologies to:
• Improve website functionality and performance
• Analyze usage and trends
• Personalize user experiences
You may disable cookies through your browser settings, though some features of our website may not function properly as a result.
Data Security and Handling
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no system can be guaranteed to be completely secure.
User Rights
You have the right to:
• Request access to the personal information we have about you
• Request corrections or updates to your information
• Withdraw consent for communications
• Request deletion of your data, subject to legal and operational requirements
To exercise these rights, contact us using the information below.
Age Restriction
Our services and communications are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18.
Contact Information
If you have questions about this Privacy Policy or our data practices, you may contact us at:
• Business Name: Kenya Waller | EHI
• Email: [email protected]
• Phone: (901) 644-6076